A Doctor has used "No Action Required" on a workflow that did require an action. The Doctor cannot remember the patient's details, but you need to identify the document so it can be sent back to the Doctor to be actioned correctly.
The Description accurately describes the purpose of the view - to view workflows sent to Dr Green's intray.
Available To restricts the access to the view to yourself only, preventing unauthorised users from accessing the Doctor's workflows.
Setting Status to Complete means that no active workflows will show up - it is likely that the workflow is complete as there were no actions assigned. If the lost workflow doesn't appear, you could make this option blank to see whether it is still active with another user.
Date Added narrows the date of the workflow creation down. If the Doctor does not remember the date range of the workflow, try a time span of one week and increase it by a week until the workflow appears.
Sent To Dr Felicity Green configures the view to display all workflows that mention Dr Green in the audit trail. With a Selected User only shows the workflows currently with the specified user, but Sent To displays all workflows that are sent to Dr Green regardless of whether they are currently in her intray.
Setting Actioned to No Actions narrows the results down further, omitting any workflows that have actions assigned.
Monitoring a User's Workflow Intray
